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Terms and Conditions

Helix Commerce International Inc. (HCI) and its affiliates provide their services to you subject to the following conditions. If you visit or shop at helixvirtualworlds.com, you accept these conditions. Please read them carefully. We reserve the right from time to time to make changes to these Terms and Conditions at our absolute discretion. The Terms and Conditions applying to each transaction with us are those which are available on the website at the time that you placed your order and it is your responsibility to check the Terms and Conditions before placing an order.

Helix Innovation Hive is a line of business of HCI.

PRIVACY

Our Privacy Notice is at the foot of these Terms and Conditions and governs your visit to helixvirtualworlds.com. Please read it carefully so that you understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit helixvirtualworlds.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of HCI or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of HCI and protected by international copyright laws. All software used on this site is the property of HCI or its software suppliers and protected by international copyright laws. You agree not to copy, reproduce, duplicate, sell, resell, or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You may not re-use and/or extract part of the content of this website without HCI's express consent in writing. In particular, you may not utilize any data mining, robots or similar search and extraction tools for re-use of any substantial part of this website without HCI's express consent in writing. You may not use substantial parts of this website (for example product listing and prices) on your own website without our express consent in writing.

To the extent of its legal right so to do, HCI declares that the entire contents of its publications are subject to the copyright owned by HCI and may not be reproduced, distributed, archived, or transmitted nor any derivative work produced therefrom, in any form or by any means without prior written consent by HCI. Contact HCI at +1-647-477-6254 or orderdesk @ helixcommerce.com for permission. All trademarks not owned by HCI or its subsidiaries that appear in this document are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by HCI or its subsidiaries.

OUR CONTRACT

Once you place an order for a product listed on our website, payment for that product becomes due and owing immediately. Notwithstanding the fact that the product will not be despatched until monies are received in full, you are liable to pay to HCI all monies due for your order. We regret that it is not possible for an order to be cancelled once it is submitted. HCI will not be responsible for any delay or failure to comply with our obligations under our contract with you where such delay or failure arises from any cause which is beyond our reasonable control.

LICENSE AND SITE ACCESS

HCI grants you a limited revocable license to create a link to the home page of helixvirtualworlds.com provided that the link does not portray helixvirtualworlds.com, its associated companies, or its products, in a negative, defamatory, derogatory or misleading way. You may not use any HCI logos, graphics or trade marks as part of the link without our express consent in writing. Access and make personal use of this site but not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of HCI. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of HCI. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of HCI and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing HCI's name or trademarks without the express written consent of HCI. Any unauthorized use terminates the permission or license granted by HCI.

PRODUCT DESCRIPTIONS

HCI and its affiliates attempt to be as accurate as possible. However, HCI does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

PRODUCT PRICING

We offer you consistently low prices on all market research and related products. All prices are listed in USD. Despite our best efforts, a small number of the items in our catalogue may be mispriced. Rest assured, however, that we verify prices of products sold and shipped by HCI as part of our procedures.

PRODUCT CONTENT

HCI provides its analysis based on the information acquired by it. While HCI makes every reasonable effort to present the most reliable information available to it and to meet or exceed any applicable industry standards, HCI disclaims all liabilities, warranties and representations of any kind whatsoever, regarding the accuracy, completeness or adequacy of the content presented. Due to the nature of our work, our content is subject to refinements or major changes as HCI analysts gather more information and performs further research analysis.

SHIPPING

The majority of our products are dispatched electronically. Hardcopy orders, such as books, binders, newsletters, software or CD-ROMS may be dispatched by mail or courier. Hardcopy orders incur an additional shipping charge, for environmental reasons.

DELIVERY TIME

When you place an order with HCI, we endeavor to deliver the product as soon as possible. Electronic delivery is always the fastest option; the majority of electronic information products are dispatched within 24 hours. Hardcopy products are dispatched from the USA or Canada, and delivery to some markets may be delayed through local carriers, and local customs. Where possible we encourage clients to order products electronically.

BULK DISCOUNTS

We may be able to offer additional discounts on large orders of a single title or on large orders of many individual titles. If you are purchasing over 5 items please use our Enquiry form.

ORDERS/RETURN POLICY

The nature of the information being sold means that HCI cannot accept returns of products once they have been dispatched.

LINKS

This site may contain links to third party Web sites and material from third-party information and content providers. As HCI has no control over such sites and resources, you acknowledge and agree that HCI is not responsible for the availability or otherwise of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that HCI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such site or resource.

INDEMNITY

You agree to hold HCI, and its subsidiaries, affiliates, officers, agents, cobranders or other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the Site, your connection to the Site, your violation of the Terms of Service, or your violation of any rights of another.

APPLICABLE LAW

By visiting helixvirtualworlds.com, you agree that the laws of Canada, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and HCI or its affiliates.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY HCI ON AN "AS IS" AND "AS AVAILABLE" BASIS. HCI MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HCI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HCI DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM HCI ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. HCI WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

PRIVACY POLICY

HCI knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting HCI, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does HCI Gather?

The information we learn from customers helps us personalize and continually improve your delivery of business information.

Here are the types of information we gather:

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our products, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we may use "cookies," and we may obtain certain types of information when your Web browser accesses HCI.

Note: Your browsing and purchasing patterns for market research information may be commercially sensitive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we may not be able to provide you with a personalized experience at HCI if we cannot recognize you, we want you to be aware that these tools exist.

E-mail Communications: To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from HCI if your computer supports such capabilities. We also may compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please contact HCI at +1-647-477-6254 or orderdesk@ helixcommerce.com for permission.

Information from Other Sources: We might receive information about you or your organization from other sources and add it to our account information.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide additional features.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies may allow you to take full advantage of some of HCI's features, and we recommend that you leave them turned on.

Opt-out

If you do not want to receive e-mail or other mail from us, please email us at orderdesk@helixcommerce.com.

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